Privacy Policy

1. Introduction

This Privacy Policy explains how MyGearMarket processes personal data when you visit, use or interact with www.mygearmarket.com.

MyGearMarket processes personal data in accordance with applicable privacy laws, including the General Data Protection Regulation.

2. Controller

For purposes of this Privacy Policy, MyGearMarket is the operator of the platform available at www.mygearmarket.com.

For privacy-related questions, requests or complaints, please contact: support@mygearmarket.com

3. Personal data we process

We may process the following personal data:

Account data

• name;
• email address;
• username;
• password hash;
• account settings;
• registration date.

Listing data

• item descriptions;
• photos;
• asking price;
• category;
• location or country;
• shipping preferences;
• seller profile information.

Contact and communication data

• messages sent through the platform;
• contact form submissions;
• email correspondence;
• support requests.

Technical data

• IP address;
• browser type;
• device information;
• log files;
• pages visited;
• timestamps;
• cookie identifiers.

Transaction-related data

If payment or buyer protection features are added later, we may process payment-related and transaction-related data. Payment card data should be processed by a payment provider and not stored directly by MyGearMarket unless expressly stated.

4. Purposes and legal bases

To provide the platform

This includes creating accounts, publishing listings and enabling communication between users.

Legal basis: performance of a contract.

To respond to contact requests

This includes processing contact form submissions and support questions.

Legal basis: legitimate interest or steps prior to entering into a contract.

To maintain security and prevent fraud

This includes monitoring suspicious activity, abuse, spam and unlawful conduct.

Legal basis: legitimate interest.

To improve the platform

This includes limited analytics, bug fixing and service improvement.

Legal basis: legitimate interest or consent, depending on the type of cookies or analytics used.

To comply with legal obligations

This includes administration, tax, legal claims and regulatory requirements.

Legal basis: legal obligation.

Marketing and optional communications

If newsletters or marketing emails are introduced, these will only be sent where permitted by law.

Legal basis: consent or legitimate interest where applicable.

5. Sharing of personal data

We may share personal data with:

• hosting providers;
• database providers;
• email service providers;
• analytics providers;
• payment providers, if payment functionality is added;
• fraud prevention or security providers;
• professional advisers;
• public authorities where legally required.

We only share data where necessary and, where required, subject to appropriate contractual safeguards.

6. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, MyGearMarket will use appropriate safeguards, such as adequacy decisions or standard contractual clauses, where required.

7. Retention periods

We do not keep personal data longer than necessary.

Indicative retention periods:

• account data: as long as the account exists;
• listing data: as long as the listing is active and for a reasonable period afterwards;
• contact form messages: up to 24 months;
• support correspondence: up to 24 months;
• technical logs: normally up to 12 months;
• records required for legal or tax purposes: as long as legally required.

8. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse and alteration.

However, no online platform can guarantee absolute security.

9. Your rights

You may have the following rights under privacy law:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to data portability;
• right to object;
• right to withdraw consent;
• right to lodge a complaint with a supervisory authority.

In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.

10. Children

MyGearMarket is not intended for children under 16. Users under 16 may not create an account without appropriate parental or guardian consent.

11. Automated decision-making

MyGearMarket does not currently make decisions based solely on automated processing that have legal or similarly significant effects on users.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the website.